Optimum products and services for maximum customer benefit. That’s how Fraisa defines its performance commitment. Direct and individual customer service with personal on-site advice, with engineering, economic viability calculations and provision of cutting data, with assistance in streamlining the product range and choosing the optimum tool concept. This service is not only a decisive factor in building up trust and good interpersonal understanding, but also a skill that assures our business partners greater productivity and, in turn, long-term market success.

Thanks to our numerous service locations and our extensive distribution network we are present all over the world and are able to provide flawless customer service. 80% of the customers are being served by our own companies and 20% by our local sales partners.